Otter.ai

Freemium
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Meeting agent that transcribes calls live, writes summaries with action items and keeps a searchable archive.

Quick facts

PricingFreemium
Free tierYes — free plan with a monthly limit on transcription minutes
PlatformsWeb, iOS, Android, Chrome extension
DeveloperOtter.ai
Website https://otter.ai/

What Otter.ai is

Otter.ai joins online meetings, transcribes them in real time and produces a summary with action items afterwards. It connects to Zoom, Google Meet and Microsoft Teams as a participant rather than requiring a plugin on the host side, and records a searchable transcript with speaker labels and timestamps. The meeting agent can answer questions during the call and pull up what was said earlier, and a shared workspace keeps transcripts searchable across a team. Clips can be cut from a transcript and shared, which is useful for turning a long call into a short recap. The limits are language and accuracy: support is strongest for English, transcripts of accented or technical speech need correction, and automatic summaries can miss nuance in a decision that was implied rather than stated. Anyone joining a confidential call should say so before recording starts.

Best for

  • Teams that need a searchable record of recurring meetings
  • Turning a long call into a short written recap
  • Reviewing what was decided without re-listening

Not ideal for

  • Meetings in languages other than the well-supported ones
  • Calls where recording is not consented to

Pros

  • Joins calls without host-side plugins
  • Speaker labels and timestamps make transcripts navigable
  • Clips turn a moment into a shareable excerpt

Cons

  • Accuracy drops with accents and technical vocabulary
  • Summaries can miss implied decisions
  • Free minutes run out quickly on a busy calendar

Pricing in detail

The free plan includes a monthly allowance of transcription minutes with limited features per conversation. Paid plans are billed per user per month and raise the minute allowance, add team workspaces, admin controls and longer retention; annual billing lowers the monthly rate. Because the meter is minutes transcribed rather than meetings joined, a calendar full of long calls exhausts a plan faster than the meeting count suggests.

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