Fireflies.ai

Freemium

By AI Bookmarks Editorial Team, Directory editors Last reviewed 2026-10-23

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Meeting recorder that turns calls into notes, tasks and CRM entries, with a searchable conversation archive.

Quick facts

Pricing	Freemium
Free tier	Yes — free plan with limited transcription credits
Platforms	Web, iOS, Android, Chrome extension
Developer	Fireflies.ai
Website	https://fireflies.ai/

What Fireflies.ai is

Fireflies.ai records and transcribes meetings, then turns them into notes, action items and a searchable knowledge base. It joins calls on the common platforms, labels speakers, and can sync summaries into a CRM so that a sales call lands on the right account record without manual entry. Beyond meetings it can pull in email and chat, which is how it positions itself as a searchable record of conversations rather than only a note taker. Topic tracking and a conversation analytics view let managers review patterns across calls. The limits are the usual ones: transcription quality varies with audio and accent, summaries need review before they are trusted as a record, and the analytics that managers value most sit on higher tiers. A mobile app and a Chrome extension cover calls taken away from the desk, and an API lets the transcript archive feed other systems.

Best for

Sales teams that want call notes on the CRM record
Building a searchable archive of customer conversations
Coaching reps from patterns across many calls

Not ideal for

Meetings that must not be recorded at all
Teams that need only occasional, ad-hoc transcription

Pros

Summaries push into the CRM automatically
Search works across meetings rather than one at a time
Topic tracking surfaces recurring objections

Cons

Transcription needs correction on poor audio
Analytics and integrations are tiered
Recording consent has to be handled by process, not the tool

Pricing in detail

The free plan includes a limited number of transcription credits with basic storage. Paid plans are billed per seat per month and raise credits, add CRM and Slack integrations, unlimited storage, analytics and admin controls; annual billing lowers the monthly rate. Because credits are consumed by recording length, heavy meeting days use a plan faster than the seat count implies.