Hey AI

Premium
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Email service with a screening queue and separate feeds, built to change what reaches the inbox, not just how you read it.

Quick facts

PricingPremium
Free tierNo — paid subscription only
PlatformsWeb, macOS, iOS, Android
Developer37signals
Website https://www.hey.com

What Hey AI is

HEY is an email service rather than a client plugin. It takes a strong position on how email should work: senders you have not approved land in a screening queue, newsletters and receipts are filed automatically into dedicated feeds instead of the inbox, and every thread can be muted or replied to later with a reminder. That structure is the product — it changes what reaches you rather than only how you read it. It runs on the web and in apps, with a hey.com address or a custom domain, and adds notes, clips and file storage. The limits are philosophical and practical: the workflow is opinionated, importing an existing archive works but the habits take time, and there is no free tier, which rules it out for anyone unwilling to move their address. Attachments and long threads are handled without the usual quoting mess, and a reply-later list replaces the habit of marking things unread.

Best for

  • People overwhelmed by unsolicited email
  • Anyone willing to change address to reduce noise
  • Freelancers who want notes and files beside mail

Not ideal for

  • Teams standardised on Google Workspace or Microsoft 365
  • Users who cannot change their email address

Pros

  • Screening stops unknown senders reaching the inbox
  • Feeds separate newsletters and receipts automatically
  • Strong opinion about workflow, consistently applied

Cons

  • No free tier and no gradual migration path
  • Requires changing email address
  • Opinionated model does not suit every workflow

Pricing in detail

HEY is a paid subscription with no free tier, billed annually per account; a custom domain is included rather than sold separately. There are no per-seat team plans in the usual sense, which is one reason it fits individuals better than organisations. Because the cost is annual and the switch is an address change, the decision is mostly about whether the workflow is worth migrating for.

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